Privacy Policy

1. Introduction

BilaFundi Technologies Ltd ("BilaFundi", "we", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the Kenya Data Protection Act 2019.

2. Information We Collect

We collect information you provide directly when you register, create a profile, post services, apply to tenders, or communicate through the platform:

• Identity data: name, email address, phone number, national ID or passport number (for verification)
• Professional data: profession, qualifications, certifications, portfolio images
• Organisation data: company name, registration number, VAT number, type of business
• Financial data: billing address, payment method details (processed securely via our payment provider — we do not store card numbers)
• Usage data: pages visited, search queries, messages sent, tenders viewed
• Technical data: IP address, browser type, device identifiers

3. How We Use Your Information

• To provide and maintain the BilaFundi platform
• To verify your identity and qualifications
• To match providers with relevant tenders and clients
• To send service notifications, tender alerts, and platform updates
• To improve platform performance and user experience
• To comply with legal and regulatory obligations

4. Sharing Your Information

We share information only where necessary:

• With other users: your public profile, services, and bid submissions are visible to relevant parties
• With service providers: hosting (AWS), payment processing, email delivery, analytics
• With regulators: where required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain it.

6. Your Rights

You have the right to access, correct, delete, or export your data. To exercise these rights, contact us at privacy@bilafundi.com. We will respond within 30 days.

7. Cookies

We use cookies as described in our Cookie Policy.

8. Changes to This Policy

We may update this policy. We will notify you of significant changes via email or a notice on the platform.

9. Contact

Data Controller: BilaFundi Technologies Ltd
Email: privacy@bilafundi.com