Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you logged in, and understand how you use BilaFundi.

Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function. You cannot opt out of them.

• Session cookie — keeps you logged in during your visit
• CSRF token — protects against cross-site request forgery attacks
• Load balancer cookie — ensures your requests go to the same server

Functional Cookies

These remember your preferences to improve your experience.

• Language preference — stores your preferred display language
• Sidebar state — remembers whether the sidebar is expanded or collapsed
• Account mode — remembers whether you're in Provider or Organisation mode

Analytics Cookies

These help us understand how people use BilaFundi so we can improve it. Data is aggregated and anonymised.

• Page view tracking — which pages are visited most
• Feature usage — which features are used and how often

Third-Party Cookies

Some platform features rely on third-party services that may set their own cookies:

• Payment processing — required to complete transactions securely
• Customer support chat — if you open a support conversation

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using the platform. To clear cookies, visit your browser's privacy or history settings.

Changes

We may update this policy when we add new features that use cookies. Check this page periodically for updates.

Contact

Questions about cookies? Email privacy@bilafundi.com