Privacy Policy – BilaFundi.com

BilaFundi (“BilaFundi”, “we”, “us”, or “our”) operates an online marketplace connecting users with construction, building, skilled trade, and infrastructure service providers worldwide. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you access or use bilafundi.com and related services (“Services”). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us We collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Location and address
• Account login credentials
• Profile details, skills, and professional information
• Listings content (text, images, videos, and links)
• Communications with other users or with BilaFundi
• Payment or billing details (processed by third-party providers)

1.2 Information We Collect Automatically

• When you use BilaFundi, we may automatically collect:
• IP address
• Browser type and device information
• Operating system
• Date, time, and pages visited
• Referring URLs
• Cookies and similar technologies

This data helps us operate, secure, analyze, and improve our Services.

1.3 Publicly Available Information Any information you post publicly including Listings, profile information, images, or videos is visible to other users and search engines. Please do not post personal information you do not wish to make public.

2. How We Use Your Information

We use your information to:

• Provide and operate the BilaFundi platform
• Create and manage user accounts
• Publish and display listings
• Facilitate communication between users
• Improve platform performance and security
• Prevent fraud, abuse, and illegal activities
• Send service-related communications
• Comply with legal obligations

3. Legal Basis for Processing (Europe – GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests (such as security and platform improvement)

4. Sharing and Disclosure of Information

We may share your information:

• With other users, as necessary to complete transactions
• With service providers (hosting, analytics, payment processing)
• When required by law, court order, or government authority
• To protect the rights, property, or safety of BilaFundi or users
• In the event of a business transfer (merger, acquisition, sale)
• When the potential client needs your service.

We do not sell or rent personal data to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Improve user experience
• Analyze traffic and usage trends

You may disable cookies via your browser settings, though some features may not function properly.

6. Third-Party Services

BilaFundi may contain links to third-party websites or services. We are not responsible for their privacy practices. Users are encouraged to review third-party privacy policies before interacting with external platforms.

7. International Data Transfers

As a global platform, your information may be transferred to and processed in countries outside your country of residence, including jurisdictions that may not provide the same level of data protection. By using BilaFundi, you consent to such transfers.

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide Services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce agreements
• When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

10. Your Rights

10.1 Kenya & Africa Users may request access, correction, or deletion of their personal data in accordance with applicable local data protection laws. 10.2 Europe (GDPR Rights) You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

10.3 United States (CCPA/CPRA) California residents have the right to:

• Know what personal data is collected
• Request deletion of personal data
• Opt out of data selling (we do not sell data)
• Non-discrimination for exercising privacy rights
• Requests can be made via the contact details below.

11. Children’s Privacy

BilaFundi is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or requests, contact us,

BilaFundi Privacy Team

Email: support@bilafundi.com Last Updated: February 2026